The rise of Mastodon has made me so much more aware of government services requiring us to use private companies’ systems to communicate with them and access services.
Sitting on a Dutch train just now I was shown on a screen “feeling unsafe in the train? Contact us via WhatsApp”.
What if I don’t use WhatsApp? (I do, but I wish I didn’t have to) I’m forced to share my data with Meta to use it.
Public systems should not require use of private services.